Palautuskäytäntö

Returns and Refunds Policy At FreezePS5, we want you to be happy with your purchase. If you have any issues with your order, please contact us so we can find the best solution. Returns If you wish to make a return, you must contact us within 14 days of receiving the product, stating the reason for the return. Return Conditions For a return to be accepted: - The product must be in good condition and, where possible, in its original packaging. - It must not show any signs of misuse or damage caused by the customer. Refunds Once we receive and inspect the returned product, the corresponding refund will be processed using the same payment method used for the purchase, where possible. Damaged or Incorrect Products If you receive a damaged product or one that is different from what you ordered, please contact us as soon as possible so we can resolve the issue. Return shipping costs Return shipping costs may be the responsibility of the customer, except in cases of defective products or shipping errors. Contact To request a return or for any questions, you can write to: freezesoporte@gmail.com